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What is the Florida Relay Service 711?
The Florida Relay Service is the communications link for people who are Deaf, Hard of Hearing, Deaf/Blind, or Speech Disabled. Through the Florida Relay Service, people who use specialized telephone equipment can communicate with people who use standard telephone equipment. To call Florida Relay, dial 7-1-1, or use the appropriate toll free numbers
- 1-800-955-8771 (TTY)
- 1-800-955-8770 (Voice)
- 1-800-955-1339 (ASCII)
- 1-877-955-8260 (VCO-Direct)
- 1-877-955-5334 (STS)
- 1-877-955-8773 (Spanish)
To complete a Relay Customer Profile form click RCP.
Completing a Relay Customer Profile/Relay Customer Profile e-form enables AT&T to speed up your call. If you need help completing this e-form, please contact AT&T's National Customer Care Center at 800-682-8786 (TTY) or 800-682-8706 (Voice) or 888-288-2184 (Fax). All the information you provide will be kept confidential.
Emergency Assistance
- In case of an emergency, Relay users should call 9-1-1 directly or the emergency services center in their community
- If a relay user attempts to dials 9-1-1 through the Florida Relay Service the Relay Operator will transfer to the call to the nearest Public Safety Answering Point (PSAP), but remember: calls placed directly to emergency service 9-1-1 will save valuable time in urgent situations.
Customer Service
Florida Relay customer service is available 24 hours a day 365 days a year.
English
1-800-682-8786 (TTY)
1-800-682-8706 (Voice)
rm-attcustomercare@att.com (Email)
Spanish
1-800-855-2886 (Voice/TTY)
