To qualify for a FREE special phone, you must be:

  1. A permanent Florida resident
  2. At least 3 years old
  3. Certified as having a hearing loss or speech impairment

Get Application En Español

Or call FTRI at

Upcoming Events

August 23, 2014 - 9AM to 12PM
Seniors Getting Fit For Fall
Pensacola: 850‑595‑5566
August 25, 2014 - 10:00 AM to 12:00 PM
Sterling House Presentation & Distribution
Tavares: 352‑323‑0757
August 25, 2014 - 10:00 AM to 3:00 PM
Haines City Library
Haines City: 863‑686‑3189
August 25, 2014 - 11:00 AM to 12:30 PM
Westhrin Hearing Center
New Smyrna Beach: 386‑944‑7806
August 25, 2014 - 11:00 AM to 12:30 PM
Ormond Beach Library
Ormond Beach: 386‑944‑7806
August 25, 2014 - 2:00 pm to 3:00 pm
Hawthorne Inn
Lakeland: 863‑686‑3189
August 25, 2014 - 2:00 PM to 3:30 PM
Hearing Aids Direct
Orange City: 386‑944‑7806

More events...

What's New

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FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at You may also contact FTRI at 888-447-5620 (TTY) or 850-270-6016 (VP).



FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. To learn more about the different types of amplified telephone please click on the telephone icon. These amplified telephones are available at all of the 24 Regional Distribution Centers located throughout the state. Use our Find A Location option to locate the nearest RDC in your area.