To qualify for a FREE special phone, you must be:

  1. A permanent Florida resident
  2. At least 3 years old
  3. Certified as having a hearing loss or speech impairment

Get Application En Español

Or call FTRI at

Upcoming Events

December 9, 2016 - 10 am to 1pm
Mount Carmel Gardens
Jacksonville: 386‑944‑7806
December 9, 2016 - 10:00 AM to 1:00 PM
Twin Cities H2U Wellness Center
Niceville: 850‑595‑5566
December 9, 2016 - 10:00 AM to 12:00 PM
Wynmoor Village
Coconut Creek: 954‑601‑1930
December 12, 2016 - 10:30 AM to 12:30 PM
Century Plaza Library
Deerfield Beach: 954‑601‑1930
December 12, 2016 - 11:00 AM to 1:00 PM
City Island Library
Daytona Beach: 386‑944‑7806
December 12, 2016 - 11:00 AM to 4;30PM
Palm Coast / Flagler County Library
Palm Coast: 386‑944‑7806
December 12, 2016 - 9:30 AM to 11:30 PM
Lake Wales Library
Lake Wales: 863‑686‑3189

More events...

What's New

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FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at You may also contact FTRI at 888-447-5620 (TTY) or 850-270-2641 (Video Phone). For Sprint wireless services, please visit



FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. To learn more about the different types of amplified telephone please click on the telephone icon. These amplified telephones are available at all of the 29 Regional Distribution Centers located throughout the state. Use our Find A Location option to locate the nearest RDC in your area.