Due to tornadoes that impacted our area recently, our business' phone system is only operational during our normal business hours, M - F from 8:30 AM to 4:30 PM. Attempting to contact us outside of our business hours will result in an automated message indicating our number is not available or invalid. Thank you for your patience while we continue to work to resolve this issue.

Contact Customer Care

Voice: 888-554-1151 · TTY: 888-447-5620 · VP: 850-270-2641

Email: customercare@ftri.org

Chat: click the "How can we help you?" button on the bottom of the screen to chat with an FTRI Customer Care representative.

FTRI has a Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The number to call is 888-554-1151 or you may email Customer Care at customercare@ftri.org.