We are still processing applications
COVID-19 continues to impact FTRI in-person operations, however we are still processing applications and shipping equipment to new and current clients.
Learn more about how COVID-19 has impacted our operations or submit your information now to start the process to get your Free Phone.
Find a Location
There are regional distribution centers near you.
FTRI Offers Several Amplified Telephones
FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. These amplified telephones are available at all of the 24 Regional Distribution Centers located throughout the state.
To qualify for a FREE special phone, you must be:
- A permanent Florida resident
- At least 3 years old
- Certified as having a hearing loss or speech impairment
Sign up to receive an application.
Or call FTRI at
800-222-3448
Contact Customer Care
Voice: 888-554-1151 · TTY: 888-447-5620 · VP: 850-270-2641
Email: customercare@ftri.org
FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at customercare@ftri.org.
Florida Relay
Dial 7-1-1 to get assistance communicating with standard (voice) telephone users.